A 020 virtual landline gives your business a premium London presence while keeping you connected anywhere, with unlimited calls included as standard.
Our app lets you make outbound calls in both VoIP and GSM modes - even when you’re offline - always displaying your 020 number as the caller ID. Professional call management at a fraction of the cost, with transparent pricing and zero hidden fees, all wrapped up in a no-fuss solution that works exactly like your clients expect—wherever you are.
Key Benefits
Unlimited Calls
No per-minute charges. Forward and receive calls freely.
Low Monthly Price
Transparent pricing from just £5.00/month.
Exceptional Value
Voicemail, routing, and call history included.
No Internet Needed
Receive calls on any phone. Use VoIP or GSM for outgoing calls.
UK-Based Support
Speak with real people whenever you need a hand.
Virtual Landline Features
Prime London 020 Number
A Prime London 020 number gives your business an instant prestigious and professional image, making it appear well-established in the UK's capital. London is a global business hub, and having a dedicated 020 number can enhance credibility, even if you operate remotely. Clients and partners are more likely to trust and engage with a London-based number, helping you attract a wider audience. Additionally, an 020 number is cost-effective, as many UK callers have London numbers included in their call plans, encouraging more inbound calls without extra charges.
Local Phone Number
A local phone number helps establish trust and credibility by giving your business a familiar, recognizable presence in a specific area. Customers are more likely to answer calls from a local number, as it feels more personal and accessible compared to an unfamiliar national or mobile number. It also makes your business appear established in the community, which can be crucial for attracting local customers. Additionally, a local number can help reduce call costs for clients, as many providers include local calls in standard plans, making it easier for people to reach you without hesitation.
Mobile Phone Number
Unlike a standard virtual landline, a virtual mobile number allows you to send and receive SMS messages, making it ideal for businesses that need to communicate with customers via text. It also supports caller ID recognition, so when you make outbound calls, your business number is displayed instead of a generic landline. This is particularly useful for sole traders, remote teams, or businesses that rely on quick, direct communication without the limitations of a fixed location.
Multiple Destinations
Routing calls to multiple destinations gives you full control over how incoming calls are handled. Calls can be forwarded sequentially, ringing each number in a set order until someone answers, ensuring the best chance of reaching the right person. This approach helps businesses manage calls efficiently, reduce wait times, and ensure no important calls go unanswered, whether you have a small team or multiple locations.
Time-based Routing
Time-based routing allows you to schedule calls to be forwarded at specific times, such as during office hours or during specific periods of the day. This feature is especially useful for businesses that operate on a schedule, such as restaurants, cafes, or hotels. By scheduling calls to be forwarded, you can ensure that important calls are handled in a timely manner, reducing the risk of missed calls and ensuring a positive customer experience.
Outbound Calling
Outbound calling makes your 020 virtual number—and your business name—pop up on every Caller ID. Online? Fire up our app in VoIP mode, dial your contact, and connect in seconds. Offline or out of data? Switch to GSM mode in the same app, dial normally, and we’ll route you over the public network using your virtual number. It’s seamless, professional calling that always keeps your brand front and centre.
Full Call History
A clean, searchable log of every inbound and outbound call—unlimited history, no cutoff. Filter by date, caller ID, duration, direction, or answered vs. missed calls so you can pinpoint the exact call. Accessible in the client portal or on the go with our mobile app.
Voicemail
All voicemails are securely stored for one year and can be accessed anytime through the client portal. A secure link is also sent to your email, allowing you to listen immediately without logging in.
Cancel Anytime
No long-term contracts—enjoy complete flexibility with our service.
How it works
Getting started is easy—no apps, downloads, or extra hardware required. Choose your virtual office phone number and forward incoming calls to your mobile, landline, or team members.
All call management is handled in your client portal, giving you full flexibility to tailor your business communications. Create call-forwarding rules by time of day, add backup destinations to ensure no call goes unanswered, and chain multiple numbers as needed.
Outbound calls are available exclusively on the Business plan. Simply install our dedicated app to make outbound calls using either VoIP or GSM mode—no internet connection required for GSM calls. Every outbound call will display your virtual number as the caller ID, keeping your business presence consistent and professional.
Virtual office call forwarding costs
With Virtual Office Phone, there are no per-minute charges for call forwarding—your monthly fee covers all your included usage. Outbound calling is subject to our fair use policy (approximately 1,000 minutes per month). This ensures reliable service for all users. There are no hidden fees, no long-term commitments, and you can cancel anytime.
Frequently Asked Questions
Just £5 per month including VAT. Unlimited calls and no hidden charges.
Yes. All packages include unlimited call forwarding within fair use limits, so you won't be charged per minute for normal business use.
Absolutely. The monthly rate shown on this page is the total price you'll pay each month, VAT included.
Yes. You can purchase as many numbers as you need.
No, your number comes with sensible defaults and will work out of the box—there’s no need to access the client portal unless you want to customise things or access call history. For outbound calling, you’ll just need to install our app.
Yes. The number is yours and can be ported away at any time, free of charge.
Yes. We'll need proof of ownership (a recent bill), proof of address, and proof of identity to move it over. Porting your number in or out is always free of charge.
Yes. On the Business plan, install our app and use VoIP or GSM mode if you're without internet.
Every plan comes with voicemail, voicemail-to-email, multiple call routing options and full call history access at no extra cost.